852 N Cambridge Ave, Chicago – IL
We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST
Frequently Asked Questions
Please read our FAQ before sending us a message.
Delivery charges vary based on your location and order size. For orders over $75, delivery is completely free! For smaller orders, a standard delivery fee will apply. We aim to keep our charges fair while ensuring swift and reliable delivery within 1–2 days. For more details, feel free to contact our customer service team.
We accept a variety of payment methods to make your shopping experience seamless. These include:
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Credit and debit cards (Visa, MasterCard, American Express)
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Mobile payment options (e.g., Apple Pay, Google Pay)
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Bank transfers (where applicable)
Unfortunately, we do not accept cash on delivery at this time. For any questions or specific payment inquiries, feel free to reach out to our customer service team.
We pride ourselves on our speedy service! All orders from our online shop are delivered within 1–2 days after the order is placed. We ensure that your products arrive fresh and in perfect condition. If you experience any delays, our customer service team is ready to assist you.
Shopping in our online shop is completely secure. We use advanced encryption technologies to protect your personal and payment information during transactions. Additionally, we comply with strict data protection regulations to ensure your information remains private and is never shared without your consent.
Your trust is our priority, and we are committed to maintaining a safe and reliable shopping experience. If you have any concerns about data security, feel free to reach out to our customer service team for more details.
Once you place an order, here’s what happens:
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Order Confirmation: You will receive a confirmation email with the details of your purchase. This serves as your receipt and includes an overview of your order.
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Processing: Our team immediately begins preparing your order. We carefully select and pack your items to ensure they meet our high-quality standards.
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Shipping: Your order is dispatched within hours to ensure it arrives fresh. We guarantee delivery within 1–2 days from the time your order is placed.
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Delivery: Your package is delivered straight to your doorstep. Please check the items upon arrival to ensure everything meets your expectations.
If you experience any issues or need assistance at any stage, our customer service team is always ready to help!
Yes, absolutely! After you place an order, you will receive an invoice via email. This invoice will include all the essential details of your purchase, such as the order summary, payment information, and delivery address. If you don’t receive it or need assistance with your invoice, our customer service team will be happy to help.
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